How can we help?

ServiceHelper.ai is available for iPhone and Android. Tap Download on the App Store or Get it on Google Play from our home page, install the app, and open it to create your account.

Open the app and register with your name, business name, email, and phone number, then add your trade type and the services you offer. From there you can import your customer contacts and sync your calendar so every job and conversation lives in one place.

Import or add your contacts directly in the app. Your customer details and job info stay organized in one place, and urgent conversations are flagged so you can follow up quickly.

No. ServiceHelper.ai is built for service pros, not techies — you can automate outreach, manage schedules, and send reminders in minutes.

The app is free to download, and a subscription costs less than you spend on coffee each month — powerful AI features at a lower cost than other apps.

Subscriptions are processed through the Apple App Store or Google Play, depending on your device. You can view and manage your subscription in your device's account settings.

You can cancel anytime through your Apple App Store or Google Play subscription settings. Your access continues until the end of the current billing period.

You can access, correct, or update your account information in the app, or email support@servicehelper.ai for help.

ServiceHelper.ai analyzes your customer interactions and creates ready-to-send, trade-specific message drafts. You review and approve each message before it goes out — you're always in control of what's sent.

You can launch trade-specific email and text campaigns with one tap, and the app surfaces upsell opportunities based on service intervals, weather alerts, and more.

As the Contractor, you are the sender of messages to your customers and are responsible for having the required consent before messaging them. ServiceHelper.ai processes opt-outs and STOP requests on your behalf, but obtaining consent is your responsibility. See our Privacy Policy for details.

Voicemail audio and transcripts are generated for your convenience and are not verbatim records. Don't rely on them as exact legal transcriptions.

No. ServiceHelper.ai does not use your message content, your customers' contact data, or voicemail transcripts to train AI models. Only anonymized usage data may be used to improve the platform. Full details are in our Privacy Policy.

No. We do not sell your personal information or your customers' information to third parties, and SMS consent information is never shared with third parties for their own marketing.

You can request deletion at any time by emailing privacy@servicehelper.ai. We process verified deletion requests within 30 days.

Because you're the controller of your customers' data, handle their request directly in the app. ServiceHelper.ai will cooperate with you to honor verified requests. See the two-layer data structure in our Privacy Policy.

Make sure you've granted calendar permissions in your device settings and that your external calendar is connected in the app. If it still doesn't sync, sign out and back in, or contact support.

Check that notifications are enabled for ServiceHelper.ai in your device settings. Urgent conversations are flagged in the app's message center even if a push notification is missed.

Try updating to the latest version of the app from the App Store or Google Play. If the issue continues, email support@servicehelper.ai with a description and we'll help.